• Image credit: Domino Printing.
    Image credit: Domino Printing.
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Family-owned labelling and coding supplier Insignia (Stand G150) will focus on Industry 4.0 and cloud solutions at AUSPACK 2019.

Insignia is the sole Australian distributor of Domino marking and coding solutions, and will bring the Domino Cloud software to its stand. According to Blair Kietzmann, head of sales for Domino at Insignia, the solution can help boost customers’ uptime.

“Through the Domino Cloud and a connected printer, we are moving from a reactive to a proactive support structure, providing a level of support never experienced before in our field. By analysing real time and accurate machine data, we can predict potential line stopping events before they occur and remedy these before they eventually impact line performance,” Kietzmann says.

“If the machine does experience a critical fault our Help Desk is automatically alerted and can actively resolve the fault over the phone or deploy field support armed with the knowledge to enact a first-time fix, reducing the impact on our customer.”

Kietzmann says that as an Australian family-owned business, Insignia understands the impact unplanned downtime can have. “In a country as large as Australia, being able to remotely support both our metropolitan and regional customers more efficiently and effectively means we can ensure our solutions are running optimally, maximising performance and reliability, driving down costs and improving OEE.”

Traceability codes and best before dates are a vital part of the production process in the food and beverage industries, according to Kietzmann, and continuous ink jet coders are one of the most widely-used technologies printing this critical information. It is therefore important that their performance is being effectively monitored and optimised.

Thanks to the emergence of Industry 4.0, IIoT and cloud technology, he says, this is now becoming more achievable, and site managers don’t necessarily need to be onsite to monitor machine and line performance.

Advancements in this technology, Kietzmann says, provide manufacturers with the opportunity to monitor factory processes and gather real time accurate data on key performance indicators from any connected device. This in turn empowers them to make more informed business decisions, maximising uptime and overall equipment effectiveness.

Insignia will be demonstrating the power of these solutions on its stand at AUSPACK, taking place from 26-29 March at the Melbourne Convention & Exhibition Centre.

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