• Personalised experience: CCL online platform
    Personalised experience: CCL online platform
Close×

Label giant CCL is launching a new online ordering platform, which it says will provide a personalised experience for its customers, and drive increased conversions, retention and value.

The world’s biggest label company is now using a versatile personalisation platform from Fresh Relevance to power personalised experiences for its customers online.

It says by selecting Fresh Relevance to power personalisation across its website and email marketing, CCL Label will be providing its customers with “a more engaging and tailored” online experience. The business will take advantage of the feature set within the Fresh Relevance platform, including website personalisation, triggered emails, and behavioural targeting.

Mike Austin, CEO & co-founder at Fresh Relevance said, “We’re delighted to welcome CCL Label to the Fresh Relevance family, and are excited to help them provide their customers with a more tailored and valuable experience online.”

CCL is the largest label company in the world and provides innovative solutions to the Home & Personal Care, Premium Food & Beverage, Healthcare & Specialty, Automotive & Durables and Consumer markets worldwide.

Fresh Relevance says its platform joins up data silos, and offers solutions to help businesses continually optimise the customer experience.

Food & Drink Business

Australian ready-made meal business, Fast Fuel Meals, has entered voluntary administration, with more than $20m in creditor claims outstanding as the company considers a change of ownership.

CocoCoast is targeting $200m in annual revenue within five years after growing 53% in the past year, as it looks to exploit gaps in the US beverage market created amid tariff disruption.

The evolution of fermentation from familiar tradition to a powerful platform for future food innovation was the topic of conversation at a recent invitation-only Novonesis business breakfast for business leaders from the Australian and New Zealand food and beverage industry.