Research from Monash University Business School highlights rising psychosocial risks in Australian workplaces due to the increased use of collaborative robots (cobots), including job insecurity and role ambiguity. The study recommends involving workers in the implementation process to address these concerns.
Cobots, which are designed to work alongside humans, are becoming more prevalent in sectors such as manufacturing, healthcare, and food and beverages. While cobots can enhance productivity and reduce physical strain, Monash Business School’s findings highlight that they may also create stress among employees, particularly when human-machine collaboration is limited.
Professor Herman Tse, who led the research team, explained, "Workers often perceive cobots as potential threats to their job stability, especially when collaboration is minimal. Lower collaboration can be seen as a move towards automation and job replacement, leading to increased stress and reduced trust in new technologies."
To ease the transition to collaborative robotics, the study recommends that organisations address employee concerns by incorporating participatory change management strategies. "Engaging workers in the planning and implementation stages, and involving them in decision-making processes, can significantly reduce these risks," said Professor Tse.
The report outlines several steps for businesses to follow involving employees in planning and implementation, providing clear communication about changes to job roles, and conducting risk assessments to identify and address psychosocial hazards.
The study notes that the global cobot market, valued at US$50 billion since 2018, is expanding due to increased automation needs across multiple industries. "Cobots are helping businesses address labour shortages and boost productivity, making them increasingly attractive," said Professor Tse.
However, the findings stress that while cobots offer operational advantages, their integration requires thoughtful management to prevent unintended psychosocial consequences. By prioritising worker engagement, organisations can safeguard employee well-being and achieve a smoother transition to collaborative robotics.
